What is Golden Beach Casino?

Golden Beach: The Best Place to Play Online Casino Games

Golden Beach is the premier online casino games location, providing the best experience for playing many of your favorite online casino games all in one place. We offer amazing bonuses, VIP Bonus Offers, and many daily, weekly, and monthly bonuses to interested players to make it easier than ever to win.

Our system allows two types of play, the No Download HTML5 Casino. In the No Download option, players are allowed to try out some of the games and practice their hand without putting in any real money. After you are done with practicing, or you are ready to get in on some of our great bonuses, you can switch to the downloadable version and add in your wager to win.

Below is some information about our casino which you may find helpful to making your visit to Golden Beach as enjoyable and fun as possible. Whether you need to learn a bit about our available promotions and state of the art games, want to try out a few of the games before downloading, or are just interested in playing these games for free, we have it all. Good luck and welcome to Golden Beach!

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Questions & Answers

Frequently asked questions and simple answers to undersand

General Questions

What ages can play at Golden Beach?

If you wish to play our games for fun, almost anyone is allowed to play at Golden Beach. If you are playing for real money on our software, you must be 21 years of age or older, or the legal age in your country of residence.

Can I play for real money?

Players who wish to win big with our online games and play for real at any point. You will just need to put money into the game and start playing.

Does the law allow for online wagering?

Yes, Golden Beach holds all the necessary permits for online wagering and are in compliance with our local laws. Golden Beach asks that any player who wagers real money only do so if it is allowed in their local jurisdiction.

How do I know that these games are fair?

Golden Beach does not control the results of any games. Our Random Number Generator has been certified by the Technical Systems Testing to be random and fair for all players. TST is an accredited testing facility recognized throughout the world and is used by other gambling institutions.

Does it cost to play for fun?

No. Playing for fun does not cost the player. You can download the games and play without any costs. You can continue to play any of our free casino games for any length of time.

Does Golden Beach report my earnings?

No, Golden Beach keeps all transactions private and will not report to any tax agency. It is the sole responsibility of the player to report any earnings.

Is Golden Beach licensed?

Arm Securities Ltd as operator of the website and your Curacao licence which you have provided us and which is on your other site www.heracasino.com

I am interested in becoming a VIP player. How do I become qualified?

VIP players through Golden Beach will be able to receive bigger bonuses, more benefits, and can increase their table limits. If you are interested in becoming a VIP player, visit our contact page and talk to our VIP department to learn more.

Software and Technical Information

How long does it take to download this game?

Our software is one of the fastest downloading casino packages available. Your download time will not take very long, even with a slower connection speed. For a 56k Modem will take about 9 minutes and a DSL or cable modem takes less than 30 seconds.

I can't find the downloaded file.

If you are not able to find the file on your desktop, go to the start button and select Search to find the folder. You can type in "Golden Beach.exe" or "smartdownload.exe" and then search. Once you find the file, double click on it and follow all installation instructions.

Is my information confidential?

Yes. Golden Beach will always keep your account information confidential. We use a state of the art 128 bit encryption technology to help keep your information safe.

How can I retrieve my password if I forget it?

When you see the login window, enter your username like normal. Then click on "Forgot Password." You will then need to enter the email address that you registered with our software. Our system will then send you a security code that you can put onto our software to verify your identity. We will then ask for a new password.
***Important: When requesting a new password, check the spam or junk folder in case the email gets redirected there***

I use AOL, can I still use Golden Beach software?

Yes, players who use AOL can download and play our software. You need to have AOL 3.0 or later.

What do I do after downloading the software?

Once the download is done, you will notice a file named "smartdownload.exe" or Golden Beach.exe on your desktop. Double click on this file and follow the instructions that come with installation. Once the Golden Beach software is installed, create your account before logging in to begin play.

How do I create my account?

Creating a Golden Beach account is easy and quick. All you need to do is double click on the Golden Beach icon on the desktop before clicking the "new account" button. Fill out the information requested, click "create" and then you can log in to the new account.

When I try to login, I get "Required information needed." What should I do now?

If the player hasn't created their account, you must do so before being able to log in. If you have an account and still get this message, it is likely that you have mistyped the password or account name. Check to see if the caps lock is on since your password is case sensitive. If you still have problems logging in, contact our customer support for assistance.

Does this software work on Macintosh computers?

At this time, our software does not work on Macintosh computers. If you are playing our games on an Apple Computer, consider the Instant Play Casino which does allow players to use selected games in their web browser but will not allow a download on the Apple System.

What requirements does my system need to meet?

Our system requirements are simple. You must have at least Pentium 90, Windows 95+ and 16mb of RAM.

Deposit and Withdrawal Information

I want to play with real money. How do I make a deposit?

Golden Beach has several methods to make a deposit. After you download the software and log into the account, click on the "Cashier" button. You will be directed to several options to deposit money into the account. Pick the one that you like and follow the instructions there.

What currencies are accepted?

To keep things simple, all wagering will be done in U.S. dollars. Players are allowed to deposit using the currency of their country and then Golden Beach will credit the account in U.S. dollars using the current bank exchange rate.

How can I receive the money?

The deposit method you used will determine how your winnings will arrive to you. Withdrawals will not be paid back to your credit card. You can choose a method of withdrawal that works the best for you, as long as you have access to the account.

Are all the transactions secure?

Yes. We have carefully chosen our transaction processors based on their reliability and security. All of our processors use the latest SSL encryption to protect your personal information and credit card number all the time.

How do I withdraw my money after wining?

After winning, you must exit your game and then enter the Cashier section located in the casino lobby. You can request a withdrawal from the Cashier.

Are my winnings reported to the IRS?

No. Golden Beach does not provide transaction information to the IRS. It is the responsibility of the player to report their earnings to the proper tax agency.

Gameplay Details and Issues

What games can I enjoy with Golden Beach?

Golden Beach has one of the biggest game selections online including some favorites including Craps, Roulette, Baccarat, and Blackjack. We also include Caribbean Poker, Slots, video poker, and 3 and 5 reel slots. In all, we have more than 200 games and are developing and updating our database constantly.

Are there games that are excluded when I receive a bonus?

Yes there are several games that will not count when you try to reach your wagering requirements. These include Baccarat, Pai Gow Poker, War, Pontoon21, Roulette, and Craps.

I have been playing these games for awhile, but my comps are still the same. Why is this?

Several of our games, including War, Sic Bo, Roulette, Progressive Video Slots, Pontoon 21, Pai Gow Poker, Craps, and Bacarrat will not offer comp points. If you are playing other games and not receiving comp points, make sure to contact our customer support.

How old do I need to be to play Golden Beach?

If you are interested in playing our games for fun, you may play at any age. However, if you would like to play for real money, you need to be 21 or older to play.

Is there a comp program with Golden Beach and how can I use it?

Our software will automatically help you accrue comp points. These are made at different rates based on the game you play. At the discretion of the casino, you can earn additional points at times. You can then redeem these points for exciting prizes or real money.

Where can I find instructions to the games?

To get detailed game play rules and the instructions you need for each game, click on the "Help" button inside the game while you are using the casino software.

Are any bonuses offered cashable?

No. Our bonuses are just for entertainment purposes and you can't cash them out. This bonus will be removed when you withdraw your earnings.

How do I know these games are fair?

All of our games pass testing by engineers and will undergo testing to ensure accuracy and fairness using RealTime Gaming's Quality Assurance Department before we release the games to the public.

How to I go from playing for fun to playing for money?

Once you are done playing the game for fun or practice and want to play for real money, it is easy to switch to money mode. You simply need to exit and restart this software. When you login, make sure that you select "Play for Real Money." Click on the "Cashier" button and then choose the deposit method you would like to use. Select the game you would like to play and start winning!

Can I change my mind after placing a bet?

As long as the player hasn't initiated play on the game, it is possible to reduce the amount or even remove the bet entirely. You can do this by clicking right on the chips on the table.

Is there a record of my gameplay?

Yes, Golden Beach saves your last 100 games on the account. You can contact customer service for this information or check the Account History in your cashier to see the gameplay.

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